FAQ

Frequently Asked Questions (FAQs)

1. How do I place an order?

Browse our products, add your favorite items to the cart, and proceed to checkout. Once your order is confirmed, you’ll receive a confirmation email.

2. What payment methods do you accept?

We accept secure payments through major credit/debit cards, PayPal, and other safe checkout options shown at checkout.

3. How long does shipping take?

• UK Orders: 3–7 business days

• International Orders: 7–15 business days (depending on the destination)

4. Do you provide order tracking?

Yes! Once your order has shipped, you will receive an email with your tracking number.

5. Can I return or exchange an item?

Yes, we accept returns within 14 days of delivery if the item is unused, in original packaging, and in the same condition as received. Please see our Refund & Return Policy for details.

6. What if I receive a damaged or wrong product?

If your order arrives damaged or incorrect, please contact us immediately at support@clicknbuy.uk with your order details and photos. We’ll arrange a replacement or refund.

7. Do you ship internationally?

Yes, we ship worldwide 🌍. Shipping costs and times vary depending on the destination and will be calculated at checkout.

8. How can I contact customer service?

You can reach us via:
📧 Email: support@clicknbuy.uk
📞 Phone: +44 1512 807757
Or simply use the Contact Us form on our website.