Payment Policy
At ClicknBuy, we strive to provide a seamless and secure shopping experience for our customers. Below is our Payment Policy, which outlines the methods of payment we accept and other important information regarding transactions.
Accepted Payment Methods
We accept the following payment methods for all orders placed on our website:
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Debit Cards: We accept most major debit cards, including Visa, MasterCard, and Maestro.
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Credit Cards: We also accept a wide range of credit cards, including Visa, MasterCard, and American Express.
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Payment Security: We use secure, encrypted payment gateways to ensure your payment information is handled safely and securely.
Currency
All prices listed on our website are in GBP (British Pounds) for UK customers.
Payment Process
Once you have selected your items and are ready to checkout, you will be prompted to enter your payment details. After your payment is processed, you will receive an order confirmation email with your purchase details. Please ensure that your payment details are correct before submitting your order to avoid any delays.
Order Processing & Billing
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Order Confirmation: Once your order has been successfully placed, we will send you an order confirmation email. This email confirms that we have received your order, but it does not mean that your payment has been processed yet.
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Payment Authorization: Your payment will be authorized at the time of order. If your payment method is approved, we will proceed with your order processing and shipment.
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Billing Address: Please ensure that the billing address you provide matches the address on file with your bank or card provider to avoid any payment issues.
Payment Issues
If there is an issue with your payment (such as insufficient funds or incorrect details), we may need to cancel or delay the processing of your order. We will contact you by email to notify you of any issues with your payment.
Refund Policy
If your return meets the criteria for a refund (i.e., the item is damaged or incorrect), we will process your refund after receiving the returned product. Refunds will be credited to the original payment method used during the transaction. Please note that refunds can take up to 7 business days to appear in your account after we have processed the return.
Fraud Prevention
ClicknBuy takes fraud prevention seriously. All payments are processed through secure payment gateways, and we may request additional verification for orders that seem suspicious. To protect our customers and our business, we reserve the right to cancel any order if we suspect fraudulent activity.
Payment Support
If you encounter any issues with your payment, or if you have any questions regarding your payment method, please contact our customer support team at hello@clicknbuy.uk. Our team is available to assist you with any payment-related queries.
Thank you for choosing ClicknBuy. We appreciate your business and are committed to ensuring a secure and convenient payment experience for all of our customers.